Troubleshooting

HomeWizard Climate Troubleshooting

My smartphone does not connect to the "HeaterSetup" Wi-Fi network
My smartphone does not connect to the "HeaterSetup" Wi-Fi network During setup the panel heater  will create its own Wi-Fi network. Your ...
Thu, 23 Jan, 2020 at 11:56 AM
My smartphone does not connect to the "DehumidifierSetup" Wi-Fi network
My smartphone does not connect to the "DehumidifierSetup" Wi-Fi network During setup the Smart Dehumidifier  will create its own Wi-Fi...
Thu, 23 Jan, 2020 at 1:23 PM
Smart fan will not connect to WiFi
If your Smart fan does not connect to WiFi then this can be caused by a few factors.  If you are a Hyperoptic customer please follow this link: Hyperop...
Fri, 1 Nov, 2019 at 2:25 PM
Smart Panel Heater will not connect to Wi-Fi
If your Panel Heater does not connect to Wi-Fi then this can be caused by a few factors. This article consists of the following parts; Wi-Fi frequency ...
Fri, 17 Jan, 2020 at 2:18 PM
I am with Hyperoptic and cannot connect to my smartfan
We are currently aware of some compatibility issues with the Hyperoptic internet service and the routers that are supplied with their network when setting u...
Fri, 19 Jul, 2019 at 3:07 PM
Reset the Smart panel heaters
You can reset the Princess Smart Glass Panel Heating as follows; If the panel is on. Turn the panel off by switching the red switch on the side. Power th...
Mon, 16 Dec, 2019 at 2:36 PM
Princess Smart Panel Heater - My heater won't install with the app
My heater won't install with the app! If, for some reason, your Princess Smart Panel heater (any model) fails to connect to your phone, p...
Mon, 13 Jan, 2020 at 11:13 AM